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Does gamcare have any say over this process and if not do they report these gambling sites to the Uk licensing authorities?? As I have been reading, people get suckered into thinking that because the gamcare logo is on the site that this somehow gives the gambling site some respectability and responsibility..

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I've sent several follow-up emails requesting an update for they don't seem to be replying to my emails any more. Is there anyone out there who has successfully managed to get their 32Red account reinstated after GamStop? I guess I have to accept that my beloved 32Red account is no more. I notice that non-uk registered gambling sites, use the Gamcare logo. Do these sites have to go through a process in order to use your logo?? but it doesn't. ...the reality is that these sites are simply exploiting addicted and vulnerable customers whom have already tried to exclude themselves from online gambling by signing up to Gamstop Does gamcare have a view on this? Posted : 10th December 2019 10:50 am I will pass it on to a colleague who will respond. Posted : 10th December 2019 11:55 am I suppose on balance its better that these unregulated sites have your logo than don't have your logo. I just hope that you get some money out of them first.

What are non GamStop casinos and how are they different from GamStop casinos?

I've lost cas no deposit casino uk new count of the number of emails I've exchanged with 32Red support now but they say their software developers don't seem to be able to remove the exclusion, even though they know I'm not under an exclusion. I've sent several follow-up emails requesting an update for they don't seem to be replying to my emails any more.Is there anyone out there who has successfully managed to get their 32Red account reinstated after GamStop? I know I can play at other casinos but 32Red is my favourite. I guess I have to accept that my beloved 32Red account is no more.See Related Threads: I signed up on a complete whim a year ago when I was saving hard for a trip to New Zealand (it seemed a good idea at the time. Nothing could have been further from the truth.

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On 9 November this year, my calendar reminder popped up on my screen. I had no idea I was supposed to contact GamStop but I did as I was advised only to find that the one year self-exclusion doesn't automatically end after one year (as one would assume). Only then will they agree to remove it (but not quite yet). First, you have to wait until a member of the GamStop Gestapo calls you in order to conduct an interrogation. I tried again to login to 32Red and again reset my password and again contacted Live Chat. It annoys that its NOT a requirement by law for all casino's operating to a Uk audience to be registered with the gambling commission and hence signed up to Gamstop. Gamstop is such a useful tool but alas all that seems to be happening now is that the internet is becoming awash with "non-gamstop" casino's.

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I’ve looked in my junk folder too, but nothing. Just wondered if anybody else had experienced this? I moved out of my parent’s house a few years ago and I wanted to include their address too. Because I’m sure I could probably sign up using that address as I quite often go back home for long periods. Posted : 8th March 2019 10:12 pm We are available 24 hours a day, every day of the year.

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Unless you never want to play for the rest of your life, I would advise steering clear of GamStop.I signed up on a complete whim a year ago when I was saving hard for a trip to New Zealand (it seemed a good idea at the time. Anyway, I signed up for a year, set a reminder in my calendar, and forgot all about it. I stupidly assumed that one year after I started the self-exclusion, it would automatically finish and I'd be back where I started. Nothing could have been further from the truth.On 9 November this year, my calendar reminder popped up on my screen. I decided to login to my 32Red account to have a go on my favourite slots. What were people thinking when they decided NOT to make it all mandatory.. its stupidity in the extreme and no doubt driven by powerful forces in the gambling industry and money. Government is supposed to protect its citizens from harm.

but it doesn't really does it, not if revenue streams are at threat. Its the same with smoking.. does government really think that people will stop smoking just because they are in a locked cupboard in shops. Keep the citizen addicted to as many things as possible.. its good for buisness. This post was modified 6 years ago by S.A Posted : 11th December 2019 12:51 am Hi there, thank you for your feedback.

Licensing Authority Player Protection Level Common Among UK Sites Dispute Resolution
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We do not usually supply our regular logo for gambling companies – GamCare has a specific ‘Problem Gambling Support’ logo for companies to use if they wish to signpost to our support services, and they do have to sign a conditions of use agreement before we supply this. This logo is not designed to endorse any of the companies who use it, simply to link through to our services for those who may need them.

Some companies may also be permitted to display our Safer Gambling Standard logo, if they have completed our accreditation process in the last two years (these will be companies with a valid UK license).

How long does it take?

Hard as it may be, if you have a gambling problem they have done you a favour. They are not offering an income scheme. Its a drug of expectation we became hooked on for complex reasons. If a deposit comes back you can consider that a minor point in your battle against addiction. The real issue here is that you have knowingly circumvented a block supposed to help you.

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You will realise that my words are to help you and not tell you off like a naughty boy You dont need gambling in your life. It flat out ruins people and life is much better gamble free Best wishes from everyone on the forum Posted : 26th February 2019 6:38 am On the subject of GamStop, has anybody else had any difficulty in receiving emails from GamStop? I couldn’t remember my password because I wanted to sign in to update my details. So I requested a password change, which required an email being sent to me so that I could reset my password. I’ve tried this numerous times over the last month or so but the email never gets to me. Please note that any other versions of our logo are not legitimate, and yes we do follow up with companies where we find an illegitimate use of our logo(s) to correct these. Posted : 11th December 2019 11:08 am Am tempted to send you a list of online casino's not registered in the uk and not on gamstop so you can then see if they are legitimately using your logo's.

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The 32Red chat operator was downright rude. Anyway, it then turns out 32Red also have a cooling off wotsit period so I had to have a live chat, then call a number with a code word which then resulted in my receiving an email from a very nice person called Tony who said he was required to speak to me twice by telephone (sound familiar?). I spoke with Tony, who I have to say for very nice and as helpful as he could be. I replied to his email advising him that I was available for a call then a colleague of Tony's replied and I spoke with her instead. Then hurrahh - they said it was all sorted and I could finally login to my account. Posted : 11th December 2019 1:06 pm It really annoys me that foreign online casino's are NOT required by LAW to abide by Uk rules and regulations.

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That's when it all started to go wrong. My password didn't work so I clicked the link to reset it. When it still didn't work, I contacted Live Chat for assistance. I was treated like a criminal - "Why have you attempted to login to your account? What is the reason for self-excluding in the first place?..." and on and on and on...I had no idea I was supposed to contact GamStop but I did as I was advised only to find that the one year self-exclusion doesn't automatically end after one year (as one would assume).

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In fact, you have to plead and beg with them to allow exclusion. Only then will they agree to remove it (but not quite yet).First, you have to wait until a member of the GamStop Gestapo calls you in order to conduct an interrogation. Then, you have to have a cooling off period (I can't remember how long) before undergoing a second interrogation. Having done all that, they finally agreed to remove the exclusion (but not quite yet). You have to have a further cooling off after the first cooling off thingie wotsit. Sometimes the nanny state is appropriate in my opinion.

Posted : 12th December 2019 10:07 am The below is part of a reply I received from the gambling commission.. Regarding online casinos not registered with the Commission, any online casino that does not hold a licence with us would not be following the rules and regulations set out by us.

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Anyway, to cut a long story short, my GamStop account finally showed the words 'EXCLUSION REMOVED'. Hurrah (well, not quite yet).I tried again to login to 32Red and again reset my password and again contacted Live Chat. This time, the person on Live Chat was even more accusatory than the first one. "Why have you again attempted to gain access to your account. Your self-exclusion with GamStop is still active." As it turns out, it takes a while for the word to get from GamStop to 32Red that it's finished.

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The 32Red chat operator was downright rude.Anyway, it then turns out 32Red also have a cooling off wotsit period so I had to have a live chat, then call a number with a code word which then resulted in my receiving an email from a very nice person called Tony who said he was required to speak to me twice by telephone (sound familiar? ).I spoke with Tony, who I have to say for very nice and as helpful as he could be. He explained that he would have to call me again in a few days as a further cooling off period was required. He arranged to call me the following week but didn't. I replied to his email advising him that I was available for a call then a colleague of Tony's replied and I spoke with her instead.Then hurrahh - they said it was all sorted and I could finally login to my account. Therefore most unregulated online casinos will not be registered with Gamstop and will not prevent a individuals registered with Gamstop from creating an account.